Nothing is more important then developing your people and building a strong team. In this broad area we can offer support to help your team develop and thrive, this includes: meeting facilitation, training & development, and coaching.
An outside facilitator often enables more effective meetings by allowing all team members to participate without the pressure of leading the meeting. It creates an environment that is viewed as impartial, eliminating the "politics" allowing for potentially uncomfortable issues to be raised more readily. It also keeps the meeting on track and ultimately leads to increased accountability both during and after the meeting.
Hiring a new senior-level team member requiring additional on-boarding or a start-up new to the travel and hospitality space? We can coach and train leaders and teams from other industries or disciplines with an effective "crash course" in travel and hospitality; we will develop a customized plan to facilitate a quick, effective and relevant impact.
Training and Developing
We can customize training for your needs. Current classes include:
Digital Marketing 101 and 102
This is a two-session class that first provides a broad overview of the digital space giving participants an understanding of the background that led us to the current state. In the second class, we address specifics that hotels can do to make an impact in today's digital marketplace. This is an ideal class for those new to digital marketing, especially at the property level, and can be customized to reflect the needs of the specific property or properties. It is also beneficial for those who may have to deal with the space indirectly and desire a better understanding.